Privacy Policy

Last Updated: March 31, 2025

Welcome to Scrapezoid, a subscription API service provided by [Your Company Name] (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the “Service”). By using Scrapezoid, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Personal Information

  • Names: To identify and communicate with you.
  • Contact Details: Such as email addresses or phone numbers, to manage your account and provide support.
  • Company Names: To associate your subscription with your business or organization.

Usage Data

  • API Metadata: Information about how you use the Scrapezoid API, such as request frequency and endpoints accessed, to monitor compliance with our Terms of Service.

2. Purpose of Use

We collect and use your information for the following purposes:

  • To provide, operate, and maintain the Scrapezoid API service.
  • To process your subscription payments via Stripe, our third-party payment processor.
  • To communicate with you, including sending account updates, support responses, and service-related announcements.
  • To ensure compliance with our Terms of Service by analyzing API usage metadata.
  • To improve our Service and develop new features based on usage trends.

3. Disclosure of Information

We may share your information with:

  • Stripe: Our payment processor, to handle subscription payments. Stripe’s use of your data is governed by its own Privacy Policy.

  • Service Providers: Third parties that assist us in operating the Service (e.g., hosting providers), who are bound by confidentiality obligations.

  • Legal Authorities: If required by law, regulation, or legal process (e.g., court order), or to protect the rights, property, or safety of [Your Company Name], our users, or others.

We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing purposes.

4. Security Practices

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. These include:

  • Encryption of data in transit and at rest where applicable.

  • Access controls to limit who can view your information within our organization.

  • Regular monitoring and updates to our security practices.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

As an Australian-based company, we comply with the Privacy Act 1988. You may have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Ask us to delete your information, subject to legal or operational requirements.

To exercise these rights, please contact us at [Your Contact Email].

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. API usage metadata is retained for compliance monitoring and may be anonymized after a reasonable period.

7. International Transfers

Your information may be processed or stored outside of Australia (e.g., by Stripe or other service providers). We ensure that any international transfers comply with applicable privacy laws and include appropriate safeguards.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at: Scrapezoid [support@scrapezoid.com]